Connections Tab: Step 2

Connecting Duro to NetSuite through Prismatic

Objective: To begin the initial steps in setting up the integration between Duro and NetSuite.

Difficulty: Easy 

In this article:

1. Enable the OAuth 2.0 in NetSuite
2. Generating CERT files
3. Steps to install

Now that you’ve initiated your Duro-to-NetSuite connection, the next step is configuring authentication through Prismatic. This step links your NetSuite environment securely using a certificate and key-based system.

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Before you get started, there are 2 critical items that will need to first be resolved.

1. Enable the OAuth 2.0 Feature

• In NetSuite, go to the top menu and hover over:
  Setup → Company → Enable Features.
  • Click “Enable Features”.

• Go to the SuiteCloud tab.
• Check the box for OAuth 2.0.
• Check the box REST Web Services
• Click “Save”
  
  

2. Cert files: public.pem & private.pem

• You’ll need a public.pem and private.pem Certificate Pair to authenticate securely.
• Work with your IT team to generate the certificate.
• If you don’t have internal resources available, or if your IT team needs help:
  • Reach out to your Duro Onboarding Specialist for support.

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1. Generate & Add Your Duro API Key

• In Duro, click your avatar (top right) → Integrations.
• Click the button: “Get API Key”
• Copy the full API key provided.
• In Prismatic, paste the key into the Duro API Key field.
  
  
  

2. Select Duro Environment

• Use the dropdown to select from the options provided.
  • MFG: for mfg.duro.app
  • ITAR: for app.govduro.us
  • EU: for eu.duro.app
    
    
    

3. Other Duro Environments

• If you are self hosted, instead type the correct url into the Custom Duro Environment (optional) field.
  • ie. https://yourcustom.duro.app
    
    
    

4. Update the Token URL

• Log into your NetSuite environment.
  1. Production or Sandbox, whichever you’re connecting.
• In Prismatic, locate the Token URL field.
• Copy your account identifier from your NetSuite URL.
  1. Example: If your NetSuite URL includes something like https://ABCDEF1234567.app.netsuite.com, the identifier is ABCDEF1234567.

• Paste this identifier into the corresponding field in Prismatic.

⚠️ Important: in the next step, NetSuite will generate a Consumer Key and a Consumer Secret. These values will be shown only once. Be sure to copy and store them securely.

5. Retrieve Consumer Key & Secret from NetSuite

• In NetSuite, go to the top menu and hover over:
  Setup → Integration → Manage Integrations.
  • Click “New” to create a new integration.
• Assign a name, ie. ‘Duro NetSuite Integration’.
• Leave the ‘Sate’ as Enabled.
• Under the Authentication section, make the following selections in this order:
  • TBA Authorization Flow                                        ❌ Unchecked
  • Token-Based Authentication (TBA)                      ❌ Unchecked
  • REST Web Services                                                ✅ Checked
  • Client Credentials (Machine-to-Machine Grant)  ✅ Checked
  • Authorization Code Grant                                     ❌ Unchecked
• Once these fields are correctly configured, click “Save.”

• Navigate back to Prismatic:
  • Paste your Consumer Key into the corresponding field.
  • Paste your Consumer Secret into the corresponding field.

⚠️ Important: NetSuite just generated a Consumer Key and a Consumer Secret. These values will be shown only once. Be sure to copy and store them securely.

6. Private Key

• Open the private.pem cert file
  • This was provided to you by your IT department 
  • or you Duro Onboarding Specialist. 
• Copy the entire text
  • Start with ‘-----BEGIN PRIVATE KEY-----’
  • End with ‘-----END PRIVATE KEY-----’
    • ⚠️be sure to include ALL the -
• Paste the entire text into the Private Key field.
  
  
  

7. Creating OAUTH 2.0 CLIENT (M2M) in Netsuite

• In NetSuite, go to the top menu and hover over:
  Setup → Integrations → OAUTH 2.0 CLIENT (M2M) SETUP.
  • Click “OAUTH 2.0 CLIENT (M2M) SETUP”.

• Click “Create New”.
• ENTITY: usually the Admin.
• ROLE: usually “Administrator”.
• APPLICATION: select the new Integration, ie. ‘Duro NetSuite Integration’.
• CERTIFICATE: upload the “public.pem” file. 
• Click “Save”
• Copy the CERTIFICATE ID

• Navigate back to Prismatic:
  • Paste your CERTIFICATE ID into the “Certificate ID (Key ID)” field.
    
    

8. ✅ Click “Next”.

• Now your NetSuite integration is completely set up to receive data from Duro! Time to ensure all your fields are mapped correctly!! 
• Click “Next” in Prismatic.